Shipping Policy

At Fragghub Official, we aim to deliver your orders safely and as quickly as possible across Pakistan.

1. Delivery Coverage

We currently offer delivery across Pakistan, subject to courier service availability in your area.

2. Order Processing

Orders are normally processed within 1–3 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive tracking information through the contact details provided at checkout.

3. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated to you before your order is confirmed.

Any promotional free-shipping offer will be subject to the terms and conditions of that promotion.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

Customers placing COD orders must provide a valid phone number and complete delivery address and agree to accept the order when delivered.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect address, incomplete information, or an unreachable phone number, additional delivery charges may apply for re-shipping.

7. Delayed or Lost Orders

While we work with courier partners to ensure timely delivery, delays can occasionally occur.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in checking the shipment status with the courier.

8. Damaged Packages

If your package appears damaged when delivered, please contact us as soon as possible and provide photos or videos of the package and product.

We will review the issue and assist you according to our Return Policy.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible. Cancellation requests may not be accepted once an order has been dispatched.

10. Contact Us

For questions about shipping or your order, please contact us:

Fragghub Official
Phone/WhatsApp: 03080403818
Email: fragg.hubofficial@gmail.com