Return Policy

At Fragghub Official, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 7 days of receiving your order, subject to the conditions below.

Eligibility for Returns

To be eligible for a return:

• The return request must be made within 7 days of delivery.

• The product must be unused, unworn, and in its original condition.

• The product must be returned with its original packaging, tags, accessories, and any included items.

• Products that are damaged, used, washed, altered, or missing their original packaging may not be eligible for return.

• Proof of purchase or your order details may be required.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, customization, or other reasons. If a product is non-returnable, this will be mentioned on its product page.

How to Request a Return

To request a return, please contact us within 7 days of receiving your order.

Provide the following information:

• Order number

• Customer name

• Reason for return

• Photos or videos of the product, if applicable

Our team will review your request and provide further instructions if your return is approved.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request clear photos or videos to verify the issue.

If the issue is confirmed, we will provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

Return Shipping

Return shipping costs may be the customer's responsibility unless the product received was damaged, defective, or incorrect due to our error.

Please do not send any product back without contacting us first and receiving return instructions.

Refunds

Once your returned product is received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed using the applicable payment method or another mutually agreed method. Processing times may vary depending on the payment provider or bank.

Contact Us

If you have any questions regarding returns or exchanges, please contact us:

Phone/WhatsApp: 03080403818
Email: fragg.hubofficial@gmail.com

Fragghub Official reserves the right to refuse returns that do not meet the conditions outlined in this policy.